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Privacy Policy

(scroll down for English)

Danish
Som bruger af www.myfrenchhood.com er du omfattet af EU's persondataforordning, som har til formål at beskytte dig og data som indsamles om dig. Hos My French Hood respekterer vi vores online besøgendes rettighed til privatliv, samt anerkender vigtigheden af at beskytte de indsamlede oplysninger. Vi har derfor formuleret en politik der beskriver hvordan vi indsamler, gemmer og bruger de persondata, du som bruger af www.myfrenchhood.com giver os.

Vi indhenter kun persondata i de tilfælde, hvor dette skulle være relevant for os, og vi vil kun indhente persondata, hvis det er relevant for din aktivitet hos My French Hood. Ved indsamling, behandling og anvendelse af dine persondata overholder vi altid alle relevante lovbestemmelser.
Vi vil kun opbevare dine persondata, så længe vi enten er pålagt en juridisk forpligtelse hertil, eller så længe det er relevant for den hensigt, hvormed de blev indsamlet.

Den dataansvarlige for indsamling, behandling og anvendelse af dine personoplysninger på www.myfrenchhood.com er HOOD COPENHAGEN, CVR-nr. 37702986, Taarbæk Strandvej 65A, 2930 Klampenborg, Danmark.

Oplysninger vi indsamler
Hvis du ønsker at købe og modtage et produkt fra os, har vi brug for at indsamle visse persondata for at kunne gennemføre handlen og for at kunne tilbyde dig vores services. Vi kan indhente almindelige personoplysninger som f.eks. navn, e-mail adresse, postadresse, leveringsadresse (hvis den varierer fra postadressen), telefonnummer, betalingsoplysninger.

Hos My French Hood indsamler og behandler vi dine persondata, når du foretager dig følgende:
- Besøger vores hjemmeside
- Klikker på et eller flere af vores produkter
- Gennemfører et køb af vores produkter
- Tilmelder dig vores nyhedsbrev
- Sender os spørgsmål eller lignende via e-mail eller på sociale medier.


Behandlingsgrundlag og formål
Dine almindelige kontaktoplysninger som navn og adresse indhenter vi for at kunne levere det produkt, som du har købt hos os. Din e-mail adresse og telefonnummer indhenter vi for at kunne sende dig en ordrebekræftelse samt en leveringsbekræftelse.

Når du betaler for dit produkt indsamler vi dit navn, dine kortdata og IP-adresse. De oplysninger, der indsamles i forbindelse med betalingstransaktionen, anvendes og gemmes kun til betalingsafvikling og opfyldelse af den indgåede aftale.

Hvis du under registreringsprocessen, på vores webshop eller Facebook har givet os dit samtykke hertil, bruger vi din e-mail adresse til udsendelse af nyhedsbreve. Du kan til enhver tid til- og afmelde dig nyhedsbrevet. Alle nyhedsbreve indeholder også et link til afmelding. Hvis behandling af persondata er baseret på dit samtykke, har du til enhver tid ret til at tilbagekalde samtykket.

Hvis du ikke ønsker at opgive de persondata, som er påkrævet for at gennemføre et køb af et produkt, vil du desværre ikke have mulighed for at købe produkter af os på vores webshop.

Dine oplysninger (undtagen din e-mail adresse, hvis du har givet samtykke til behandling heraf med henblik på modtagelse af nyhedsbrev) vil blive slettet 5 år efter, at du har modtaget din vare med mindre der afgives nyt køb af produkter.

Andre modtagere af personoplysninger
Vi sælger ikke dine persondata til tredjemand, og vi overfører ikke dine persondata til tredjelande.

Hvis du har bestilt levering, vil oplysningerne om dit navn, adresse, telefonnummer og e-mail adresse blive udleveret til vores fragtfirma, DAO Pakkeshop el. PostNord med henblik på levering af dine indkøb.

Vi har vores webshop gennem Shoptify og betalingssystem gennem Bambora, som fungerer som vores databehandler. Alle persondata som du oplyser på vores webshop vil blive opbevaret i Shoptify datacentre.

Vi bruger Cookies for at forbedre din oplevelse når du bruger vores webshop. Vi samler information om trafik, salg, ønskelister og andre kommercielle oplysninger, som vi videregiver til tredjeparter, men disse data indeholder ikke oplysninger, som kan identificere dig personligt. Tredjeparter der i varierende omfang kan omfatte Google, Facebook og Instagram. De har til formål at genkende dig, når du besøger vores webshop, huske indstillinger, samle statistik og målrette annoncer.

Dine rettigheder
Som den registrerede har du rettigheder, som vi til enhver tid skal sikre opfyldelse af. Du har ret til at anmode os om at få adgang til dine persondata, få rettet/ændret eller slettet disse.

English
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from my-french-hood.myshopify.com (the “Site”).

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and mobile numbers for Mobile Pay), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

[[INSERT OTHER USES OF DEVICE INFORMATION, INCLUDING: ADVERTISING/RETARGETING]]

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

MINORS
The Site is not intended for individuals under the age of 18.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at myfrenchhood@gmail.com or by mail using the details provided below:

HOOD COPENHAGEN
Taarbæk Strandvej, 65A, 3 etage, tv, 2930 Klampenborg, Denmark